Due to the high level of abuse or unnecessary absence included in sick absenteeism it is not possible to determine what the ideal or normal absenteeism rate should be at a particular client or in particular industry with any degree of accuracy. Companies and industries may exhibit diverse absenteeism trends due to different:
- Income levels
- Management intervention and the effectiveness of disciplinary procedures
- The culture and productivity incentives for the workforce
- HIV prevalence rates
- Access to medical facilities
- Employee assistance and wellness programmes
- Nature of the work (manual/sedentary)
- Cleanliness of working environment
- Geographic location.
It is normal for absenteeism to be higher in the manufacturing industry than in the financial services industry, but lower for example than the mining industry. Where the absenteeism is controlled by an employer in the one sector will influence the comparison to employers in other sectors where absenteeism control may not be as effective.
CAM Solutions' experience indicates that on average, sick absenteeism will fluctuate between 1.5% and 4%. This means that on average each employee will be away from work on sick leave from 4 to as much as 10 days per annum. Sick absenteeism rates vary significantly between high income earners and low income earners. We have determined various components of absenteeism based on its clients which are predominantly in the manufacturing sector in the Eastern Cape.
The higher sick absenteeism rates in the lower income groups are due largely to their poor living conditions and also reflects the type of work, mainly manual, that these employees are involved with.
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